Terms of Service

Last updated: June 7, 2026

These Terms of Service ("Terms") govern your use of TapCharts — the website at tapcharts.app and the TapCharts applications (together, the "Service"), operated by Christopher Keen ("TapCharts," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. If you use TapCharts in a clinical or professional capacity, you represent that you are authorized to do so and that you are solely responsible for complying with all laws, regulations, licensure requirements, and employer or facility policies that apply to you.

2. What TapCharts is

TapCharts is a documentation‑assistance and productivity tool. It lets you assemble routine, reusable text from checklists you select and customize, so you can copy that text into your own records. That's it.

Not medical advice. Not a medical device. TapCharts does not provide medical, clinical, legal, or professional advice, and it is not a medical device. It does not generate, validate, or guarantee the clinical accuracy, completeness, or appropriateness of any documentation. You are solely responsible for reviewing, verifying, editing, and correcting all text before it is entered into any medical record, and for ensuring it accurately reflects the actual patient encounter and meets all clinical, legal, billing, and institutional requirements. Always rely on your own professional judgment. TapCharts is never a substitute for it.

Protected health information (PHI) and compliance. The Service is designed to keep the content you build on your own device. You agree not to enter, upload, or transmit PHI, patient‑identifiable information, or other regulated data into any feature that transmits data to our servers (such as account creation or cloud template sync — which is intended only for your non‑patient checklist templates). You are solely responsible for your own compliance with HIPAA and any other applicable privacy or data‑protection laws. TapCharts is not acting as a HIPAA "covered entity" or "business associate," and does not enter into Business Associate Agreements unless separately agreed in a signed writing.

3. Accounts

You may use the free version without an account. To use Pro features you create an account using your email and a one‑time login code. You are responsible for keeping access to your email and account secure and for all activity under your account. Notify us promptly of any unauthorized use.

4. Subscriptions, billing, and cancellation

Free plan: the core app is free to use.
Pro plan: TapCharts Pro is offered as a recurring subscription at $2.99 USD per month (or the then‑current price shown at checkout). Subscriptions are billed through Stripe and automatically renew each billing period until canceled.
Cancellation: you may cancel at any time through the billing portal (the "Manage subscription" option in the app). Your Pro access continues until the end of the current paid period.
Refunds: except where required by law, payments are non‑refundable and we do not provide refunds or credits for partial billing periods.
Price changes: we may change pricing or plan features; we will provide reasonable notice, and changes apply to subsequent billing periods.
Taxes: you are responsible for any applicable taxes.

5. Acceptable use

You agree not to: (a) use the Service unlawfully or in violation of these Terms; (b) attempt to gain unauthorized access to the Service or its systems; (c) interfere with or disrupt the Service; (d) reverse engineer, scrape, or copy the Service except as permitted by law; or (e) resell, sublicense, or commercially redistribute the Service without our written permission.

6. Your content; our intellectual property

You retain ownership of the custom checklist templates and text you create. By using cloud sync, you grant us a limited license to store, transmit, and display that template content solely to operate the Service for you. The Service itself — including its software, design, branding, name, and the default libraries we provide — is owned by us or our licensors and is protected by intellectual‑property laws. We grant you a limited, non‑exclusive, non‑transferable license to use the Service in accordance with these Terms.

7. Third‑party services

The Service relies on third‑party providers (including Stripe, Resend, and Cloudflare). Your use of those features may also be subject to those providers' terms, and we are not responsible for their services.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR‑FREE, OR SECURE, OR THAT ANY DOCUMENTATION IT HELPS PRODUCE WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAPCHARTS AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. THIS INCLUDES, WITHOUT LIMITATION, ANY CLAIMS ARISING FROM DOCUMENTATION ERRORS, CLINICAL OR PATIENT OUTCOMES, BILLING OR CODING DECISIONS, OR REGULATORY MATTERS — ALL OF WHICH REMAIN YOUR RESPONSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) US $50. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless TapCharts and its owners from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service or other users. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and revise the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the State of Missouri, United States, without regard to its conflict‑of‑laws rules. You agree that the state and federal courts located in Missouri will have exclusive jurisdiction over any dispute that is not otherwise resolved.

14. Contact us

Questions about these Terms? Contact us at support@tapcharts.app.